- What is the minimum number of licenses I have to buy?
- You need 50 licenses. It will allow you to use all service components.
- Is the service just sending emails? After all, you can do it by myself.
- Phishing templates are sent directly to prepared environments for trying to capture personal data. All activities are logged and reported. In addition to all this, the customer also receives training for employees.
- Do I have to be a technical person to understand how the system works?
- All you have to do is read messages on screen. There is a tutorial for new users, where you can create a new campaign step by step.
- Is there any vendor-lock inside of okKoala?
- Data can be exported to an external system at any time. All reports can be easily printed or saved as PDF files. The service may be no longer available, but the results (conclusions from user behavior) may serve the organization for years.
- What do I need to have to start working with the service?
- All you need is a computer with access to the Internet. You do not need to install any programs that you do not have in your operating system.
- Can the number of licenses vary over time?
- Licenses are purchased in a yearly model. The number of licenses can be increased at any time.
- A worker has been dismissed, and another one has been hired. What happens then? Is my license gone?
- Your license is not lost. The service assumes that there is a natural rotation in the staff.
- Do I need a Microsoft 365 account to use the service?
- There is no need. A Microsoft account can be used to log in, but it doesn't have to.
- I have a question that is not in the FAQ or concerns the adjustment of the offer (e.g. for additional services).
- Please contact your assigned account manager or use the form: https://okkoala.com/en/ask